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Frequently Asked Questions

  • How do I watch Study Gateway?

  • Why is this free? What's the catch?

    Don’t worry, there’s no catch! 3 Free is a completely free service, and there won’t be any surprise charges. Of course we hope that once you get a taste of Study Gateway, you’ll want a full subscription so you can watch all of the other series you’re about to discover! 

  • Do you mean I can watch these series as many times as I want?

    Yes! This is a streaming video service, just like Netflix—only it’s better for you! There is no limit to the number of times you can watch the free videos. But, your free account only makes the complete series available until the end of the quarter. After that, if you want to go back and watch the sessions again, you will need a paid subscription.


  • I want to invite other members of my church or small group to watch these studies. What is the best way to do that?

    It’s easy! Just email them the 3 Free registration page link and they can sign up.

    Copy this link: https://www.studygateway.com/landing/free

    By the way, we love the idea of sharing this with others. What an awesome way to bond with friends, even if you’re in different cities! 

  • Can our group do this together on Zoom?

    Streaming videos are a great resource for a Zoom Bible study, but you might not want to actually watch the videos together on Zoom. For one thing, the video can jump from frame to frame and be uncomfortable to watch. Another concern is Zoom fatigueit’s real! Rather than extending your Zoom time to watch a video during your meeting, consider making Zoom a “talk-only zone,” and have everyone watch the videos on their own ahead of time. 

  • What is the difference between 3 Free and Study Gateway's paid subscription?

    With 3 Free, you can watch three of our Bible studies for a limited time, plus the first sessions of every series in the Study Gateway library. If you want access to our entire video Bible study library at anytime, we offer monthly subscriptions for personal use, small groups, or churches.  

    Personal Plan: $7.95/month
    Small Group Plan: $19.99/month
    Church Plans: $49.99/month and up

  • What communication can I expect to receive? I don't want to be inundated with emails.

    After the first few emails that get you oriented to Study Gateway, you will be getting a weekly newsletter to introduce you to our different studies, and give you tips and tools for your own discipleship journey, and for helping others in their spiritual growth as well. You can unsubscribe from the weekly emails at any time. 

Any other questions?  Contact our helpful Customer Support Team
Monday through Friday - 8am to 5pm EST - 800-727-3480
or submit your question online.