FAQs

NO! You get to keep using Study Gateway for free for the entire length of your free trial. Your credit card will not be charged until the day after your free trial ends. And our worry-free policy lets you cancel any time before that – no hassles!

GREAT! I’LL SIGN UP NOW, NO HASSLES

We do offer monthly plans, but the SAVE20 discount is only available on annual plans, and the full 12 months is charged to your credit card the day after your free trial ends.

You may decide to choose a monthly plan if you prefer the flexibility of starting and stopping your subscription at any time, but the SAVE20 discount cannot be applied to a monthly plan. 

SIGN ME UP FOR A SAVE20 ANNUAL PLAN

If you sign up today but change your mind before your free trial ends and your billing starts, you can cancel before the end of your trial. 

If you are partway through your annual subscription and you wish to cancel, contact Customer Care and you will be issued a prorated refund on your annual fee.

THANKS FOR ALLOWING FOR A CHANGE OF MIND. I’M READY TO GO!

You won’t see your SAVE20 rate until you get to the screen where you enter your credit card. To apply the promo code, follow these steps:

1. Decide your plan size from the chart above. If you need a plan for more than 1,500 members, call (616) 656-3822
2. CLICK HERE to start the signup process
3. Choose a Small Group (up to 20 people) or Church plan
4. Choose to pay YEARLY. Don’t worry when you see the retail rate! Your discount has not been applied yet!
5. Set up your group and password. Don’t worry! Your discount has not been applied yet!
6. NOW! On the payment screen enter the promo code SAVE20, and APPLY.

NOW you will see your discounted rate. Complete the billing details, and click PROCEED.

IF THE PROMO CODE DOESN'T WORK...

You chose an individual plan instead of a group plan. The SAVE20 promo code only applies to a group plan. Go back and choose either the Small Group plan for up to 20 people, or one of the Church plans. 

Yes!

I’M READY TO COME BACK!

Yes! They have as long as you do to sign up, which means they have until the day your free trial ends to lock in their 20% discount.

CLICK HERE TO BLESS SOMEONE WITH THIS OFFER

The sign-up period for this special offer is open only during your free trial. Once your trial has ended, the offer is no longer available, and you cannot commit now and defer your start date to a later time.

SIGN ME UP NOW BEFORE MY TRIAL ENDS

Some groups don’t meet during the summer, or they take time off between studies, so they think it might be a good idea to stop their subscription during the time they’re not meeting. But there is way more in the Study Gateway library than a group could ever go through together!

Rather than stopping your subscription between studies, give your members that time to explore studies on their own, and dig deeper into their personal areas of interest or pursue their own deeper growth. There are also the children’s and students’ videos they can enjoy with their families.

SPECIAL NOTE: The SAVE20 discount gives you almost 2 ½ months free, which might easily cover the amount of time your group doesn’t meet during the year!

I’LL SIGN UP NOW TO GET THE MOST USE OUT OF MY SUBSCRIPTION

YES! By signing up before your free trial ends, you can save too! You’ll get 25% off your first three months! Instead of a rate of $7.95/month, you’ll be paying only $5.96/month. After three months, your rate changes to the standard $7.95/month.

Use the promo code SAVE25 at checkout.

SIGN ME UP FOR AN INDIVIDUAL SUBSCRIPTION AT 25% OFF MY FIRST 3 MONTHS

You won’t see your $5.96 rate until you get to the screen where you enter your credit card. To apply the promo code, follow these steps:

1. CLICK HERE to start the signup process
2. Choose the Individual Plan
3. Set up your email address and password. Don’t worry! Your discount has not been applied yet!
4. Enter the promo code SAVE25, and APPLY.

NOW you will see your discounted rate of $5.96. Complete the billing details, and click PROCEED.